Framework contract for payment services and mandate
Version February 2021
On the one hand, the user registered on the partner's platform.
(Hereinafter, the "user")
And on the other hand, MYTRIPLEA FINANCIACIÓN PFP, SL, a Spanish company, domiciled for notification purposes at Las Camaretas Business Center, Calle N, nº 6, 4th floor, Golmayo Soria, CIF B 42206037, registered in the Mercantile Registry of Soria at volume 193, folio 210, first entry. Represented by Jorge Antón Sanz in his capacity as sole administrator by virtue of a public deed granted before the Notary Public of Madrid, Doña Eva Sanz de Real, on April 23, 2013 with number 319 of its protocol and registered in the Mercantile Registry of Soria to volume 193, folio 210, first entry. (Hereinafter, "PAY AREA")
The Parties acknowledge the necessary legal capacity to contract and be bound and, especially, for the granting of this mandate and payment services contract (the “Contract”), and to that end
I. MYTRIPLEA, which markets payment services under the Pay Area brand, is a Spanish payment entity authorized by the Ministry of Economy and Competitiveness, under the terms established in Law 16/2009, of November 13, on payment services (“ LSP ”) and Royal Decree 712/2010, of May 28, on the legal regime of payment services and payment entities. PAY AREA is registered in the Registry of Hybrid Payment Entities of the Bank of Spain with the coding number 6869. The activity of PAY AREA is supervised (i) by the Bank of Spain, in relation to the provision of services of payment and (ii) by the Executive Service of the Commission for the Prevention of Money Laundering and Monetary Offenses, in relation to compliance with the regulations on the prevention of money laundering and terrorist financing.
II. That the user is registered on the partner's platform
III. That PAY AREA has signed a collaboration agreement with the entity indicated in Annex I for the provision of payment services to users registered in the Partner Platform, in relation to access to PAY AREA technology, the execution of the payment operations linked to the participation of said users in the Partner Platform, as well as the management of the collection corresponding to the return on investment, for payment to users.
The user, as a user of payment services, has an interest in PAY AREA being his payment service provider in relation to the execution of payment operations linked to his participation in the Partner Platform. Likewise, the user is interested in PAY AREA managing the collection of the amounts corresponding to the return of their investment in the Partner Platform.
IV. It will be understood that the user has the status of consumer, when the user is a natural person who acts in this contract for purposes unrelated to their economic, commercial or professional activity.
V. That in view of the foregoing, the parties agree to sign this Contract, which they carry out in accordance with the following
1.- Opening of the user's payment account (“user account”)
1.1. Through this contract, PAY AREA will proceed to open and maintain a payment account indefinitely, in the terms provided in the payment services regulations (hereinafter, "user account"), of which the user will be the owner. and whose exclusive use by the latter is limited to the execution of payment operations linked to their participation in the Collaborator's Platform, whose beneficiaries are (i) other users of the Collaborator's Platform, (ii) the Entity that owns the Platform of the Collaborator, in relation to the commissions that, where appropriate, the user must pay to it, or (iii) any other person or entity involved in the financing operation on the Collaborator Platform (hereinafter, all of them referred to as the "Beneficiaries").
A payment transaction is understood to be any action, initiated by the user, by which PAY AREA places, transfers or withdraws funds from the payment account, regardless of any underlying obligations between the originator and the beneficiary of the payment transaction.
1.2. The opening of the payment account will be carried out at the moment in which the user completes the registration in the Collaborator Platform and makes the provision of funds to the bank account indicated by PAY AREA, by transfer or payment by credit card, to the execution of payment operations to the "beneficiaries".
1.3. The payment account code created by virtue of this contract will be notified to the user through the Partner Platform.
1.4. The payment account is linked to the execution of payment operations, specifically:
a) The issuance of transfers whose recipients will be the "beneficiaries".
b) The payment of the amounts corresponding to the return of the investments in the Collaborator Platform made by the user.
1.5. PAY AREA may not execute, by debiting the user's account, permanent transfer orders issued by the user in which the beneficiary of the same is the user himself, in accordance with the provisions of article 22.2 of Royal Decree 712/2010 , of May 28, of the legal regime of payment services and payment entities.
1.6. The activation of the payment account and consequent availability of the funds paid into it, will be subject to the prior contribution by the user of the information and documentation required by PAY AREA in the registration process on the Partner Platform, in compliance of the obligations established by the regulations for the prevention of money laundering and the financing of terrorism, which may include supporting documentation of the user's activity or the lawful origin of the funds.
1.7. The user expressly authorizes the entity that owns the Collaborator Platform to access the information of the user's payment account, with the sole purpose of being able to check the execution status of the payment operations linked to the Collaborator Platform in the that the user participates.
The entity that owns the Collaborator Platform will not generate information about the user's payment account, such information being provided by PAY AREA
2.- Operational limitations of the user account
The user account will have the following operational limitations:
2.1. You may not earn interest.
2.2. It will have associated, from its opening and at all times, a cash deposit account (bank account) opened by the user in a credit institution authorized in Spain or in a member country of the European Union, providing a document proving its ownership. This bank account will be referred to as the "associated bank account" and may be modified by the user providing the corresponding proof of ownership. When for any supervening reason there is no associated bank account, PAY AREA will make the balance of the user account available to the user by delivering or mailing a personal check, promptly informing the user of such circumstance.
2.3. When the user account does not present any payment operation in the last year, PAY AREA will transfer the balance of the user account to the associated bank account. For these purposes, the entries and exits made by the user who owns the account will not be counted as an operation.
2.4. The user account will not be able to present a debit balance for the payment operations initiated directly by the user, so that users will only be able to issue payment orders up to the amount available in their user account.
3.- Credits and debits in the user account.
3.1. The user may make the provision of funds in the user account by any of the following means:
a) Transfer from your associated bank account to the PAY AREA bank account.
b) Charge on the debit or credit card, of which the user is the holder, for the payment of the corresponding amount in the PAY AREA bank account.
In order to allow the user to make the provision of funds in the payment account by charging their card, PAY AREA has integrated into its platform a virtual POS provided by your bank.
Said funds will be credited to the user account as soon as their payment is credited to the PAY AREA bank account.
The expenses passed on to the user by their payment service provider as a result of the transfer of funds to the PAY AREA bank account will be borne by the user. The funds credited to the user account may only be used to carry out payment operations to the "beneficiaries", without prejudice to the provisions of clause 2.3.
3.2. The user may make the provision of funds from the payment account by any of the following means:
a) By issuing a transfer order for payment to the beneficiary, issued in accordance with the provisions of clause 4.1.
b) By issuing a credit order in the associated bank account referred to in clause 2.2, issued directly on the PAY AREA platform. PAY AREA will make the payment requested by the user in their associated bank account by bank transfer.
4. Authorization, reception and revocation of the payment transaction
4.1. Payment orders will be considered authorized by the user when the user has given consent for their execution, under the terms provided in article 25 of the LSP. In this sense, the user will issue said consent directly on the PAY AREA platform, in accordance with the authentication procedure established by PAY AREA, using for this purpose the security credentials provided by PAY AREA. The Contributor Platform will include a process
specific direct connection with the PAY AREA platform so that the user can issue the payment order.
4.2. Both parties agree that the moment of receipt of the payment order, for the purposes of the beginning of the calculation of the term for its execution, will be the business day on which the entity that owns the Collaborator Platform confirms to PAY AREA:
(i) the subscription of the corresponding documents with the beneficiaries of the payment operations.
(ii) Where appropriate, at the time the user must pay the amount accrued in favor of the entity that owns the Collaborator Platform or any other participant in the Collaborator Platform in which the user participates.
In any case, the payment order will not be considered received by PAY AREA if the balance of the user account is less than the amount of the payment order.
4.3. By virtue of the provisions of article 37.4 LSP, the user may revoke the payment order no later than the end of the business day prior to the agreed day for its receipt as provided in section 4.2 above.
5. Term of execution of the payment transaction
5.1. The following execution periods are established:
a) In the case of transfer orders to the beneficiaries, the payment order will have as value date the same day of its debit in the user's payment account in PAY AREA and the amount of the operation will be transferred to the bank account of the beneficiary within a maximum period of one business day from the date of receipt of the payment order by PAY AREA.
b) In the case of credit to the user account of the amounts corresponding to the return of your investment, said payment will be made on the business day in which the amounts referred to have been, in turn, credited to the bank account of PAY AREA . These funds will be available to the user within a maximum period of one business day from when the amount was paid to the PAY AREA bank account, for which purpose this date must be included in the information regarding the payment to the user's payment account at PAY AREA.
5.2. A business day is understood as the bank business days in Soria capital.
6. Rejection of a payment transaction by PAY AREA
6.1. PAY AREA may reject the execution of a payment order in the terms provided in article 36 of the LSP, notifying the user of said refusal and, as far as possible, the reasons for it, as well as the procedure to rectify possible errors in fact that have motivated it, unless another rule prohibits such notification.
6.2. The notification of the suspension or rejection of the execution of the payment operation will be made by electronic means and will be carried out on the business day after the suspension or rejection.
6.3. Payment orders whose execution has been rejected by PAY AREA will be considered not received for the purposes provided in stipulations 5 and 9 of this contract, in accordance with the provisions of articles 40 and 45 of the Payment Services Law.
7.1. PAY AREA will make available to the user updated information on the status of their payment operations and the balance of provision of funds, as well as any relevant information. However, the user who has the status of consumer will have the right to receive at any time this information on paper or other durable medium, upon express request to PAY AREA.
7.2. Likewise, with respect to payment operations carried out by users who have the status of consumers, once the amount of a payment operation has been charged to the user account in PAY AREA or a payment has been made in it, PAY AREA will make the following information available to the user, by the same means indicated above:
- A reference that allows the user to identify the payment transaction, as well as the information related to the beneficiary.
- The amount of the payment transaction in euros.
- The amount of any expenses that, where appropriate, are generated by carrying out the payment transaction, with their breakdown.
- The value date of the debit or the date of receipt of the payment order.
PAY AREA will provide the user with this information, free of charge, once a month, in the manner indicated above.
7.3. PAY AREA will provide the user with all legally required information in Spanish and / or English, unless it is mandatory by law to provide the information in another language.
8. Notification of unauthorized or incorrectly executed payment operations
8.1. When the user becomes aware that an unauthorized or incorrectly executed payment transaction has occurred, they must notify PAY AREA, through the Collaborator's Platform, without undue delay, in order to be able to rectify it. For these purposes, it is understood that the user has had knowledge of the payment operation when he has consulted the status of his user account or five days have elapsed since PAY AREA had notified him by e-mail of the making available to him, of the information of the corresponding payment transaction. In accordance with the provisions of article 23 of the LSP, in the event that the user is not a consumer, the provisions of article 30 of the LSP will not apply, regarding the proof of authentication and execution of the payment transactions.
8.2. Received in time a communication from the user about the execution of an unauthorized or incorrectly executed payment operation for reasons attributable to PAY AREA, it will restore the user's payment account in the state that it would have existed had the payment operation not been carried out.
8.3. In accordance with the provisions of article 32.2 of the LSP, the user will bear the total of the losses that he faces in the event that the unauthorized operation is the result of his fraudulent action or of the deliberate breach or serious negligence of his obligations of protect your username and passwords or communicate to PAY AREA within the periods indicated in this clause the unauthorized use of said security elements.
9. Liability of PAY AREA for the non-execution or defective execution of a payment transaction
9.1. When PAY AREA executes a payment operation according to the “unique identifier” provided through the Partner Platform (IBAN code of the “beneficiary's” bank account), or provided by the user (IBAN code of their “account associated bank ”), the payment operation will be considered correctly executed.
9.2. PAY AREA will not be responsible for the lack of execution or defective execution of a payment operation if the aforementioned unique identifier is incorrect. In such case, however, PAY AREA will make reasonable efforts to recover the funds from the payment transaction and pay them to the user's payment account, although PAY AREA may charge the user the bank charges that they would have had to bear for the recovery. of the funds and their crediting to the user's payment account.
9.3. PAY AREA will be responsible to the user for the correct execution of the payment transaction received from him to the extent that it is under his control, in the terms indicated below:
a) In the case of transfer orders to the beneficiary, until the moment in which PAY AREA correctly issues the transfer order to the credit institution where it has its bank account open and the amount of the bank account is debited therein. payment order issued by the user.
b) In the case of credits to the user account of any amounts corresponding to the return of their investment in the Partner Platform, from the moment they receive the funds from the promoter payment service provider and until the moment they are credit the user account in PAY AREA.
9.4. In the case of payment operations not executed or executed defectively, when PAY AREA is liable to the user, it will restore the user's payment account in the state that would have existed had the payment operation not been carried out. In any case, PAY AREA will try to find out immediately, upon request and regardless of its responsibility, the data related to the payment transaction and will notify the user of the results.
10. Absence of responsibility of PAY AREA
10.1. PAY AREA will not be responsible for the incorrect execution by you of the operations in case of exceptional or unforeseeable circumstances beyond its control, the consequences of which would have been unavoidable despite all efforts to the contrary, as well as in the event that the incorrect execution is due to compliance with other legal obligations.
11. Destination and safeguarding of the funds of the users of the payment services
11.1. In compliance with the provisions of article 10.1 a) of Law 16/2009, of November 13, on payment services, PAY AREA informs the user that PAY AREA will safeguard the funds received from users subject to the following procedure: At no time will they mix with the funds of any natural or legal person who are not users of payment services in whose name the funds are available and, in the event that they are still in the possession of PAY AREA and have not yet been delivered to the beneficiary At the end of the business day following the day the funds were received, they will be deposited in a separate bank account at a credit institution or will be invested in safe, liquid and low-risk assets under the terms established in article
17.2 of Royal Decree 712/2010, of May 28. As provided in article 10.1 a)
of Law 16/2009, of November 13, on payment services, users as holders of the funds will have the right of separation on the accounts and assets mentioned above, in accordance with the bankruptcy regulations, as beneficiaries of the services of payment of PAY AREA, with respect to possible claims of other creditors of PAY AREA, in particular in case of insolvency.
12. Mandate for managing the collection of amounts corresponding to the return on investment
12.1. In the event that it is applicable, by means of this contract the user (principal) instructs PAY AREA (agent), who accepts, the mandate to carry out the collection management of the amounts that the user must receive corresponding to the return of their investment in the operations published on the Collaborator's Platform in which he participates.
12.2. The entity that owns the Collaborator Platform will generate the Notebook for the issuance of files of SEPA Direct Debits in the accounts of the payers and will send it to PAY AREA so that it processes the collection from the promoters of the amounts corresponding to the return of the investment that the user must receive, receiving PAY AREA the funds on behalf of the user.
12.3. Once the funds corresponding to the direct debits in the payer's accounts are credited to the PAY AREA bank account, it will immediately credit the user's payment account with the amount corresponding to the return on their investments.
12.4. The user expressly authorizes PAY AREA to collect the amounts corresponding to the return of their investment on their behalf from the payers. The user will have access to the information on the charges received in relation to each financing project and the value date of the payment through their account on the Partner Platform.
13.- Duration and withdrawal. Resolution and modification of the contract
13.1 The contract will be of indefinite duration, the parties being able to terminate it at any time with a one-month written notice in the case of resolution at the request of the user and two months at the request of PAY AREA. In the event that the user does not have the status of consumer, the notice period for both parties will be one month. Notification of the notice will be made by both parties through the Partner Platform. Either party may terminate this contract with immediate effect in the event of breach of any of the obligations of the other party in the terms provided by law.
13.2. Likewise, this contract will also be terminated in the event of termination of the collaboration contract signed by PAY AREA with the entity that owns the Collaborator Platform.
13.3. In case of resolution, PAY AREA will proceed to complete the execution of the payment operations received, after which it will transfer the existing balance in the user account to the user's “associated bank account”.
13.4. When the user has the status of consumer, he may exercise, without any motivation or penalty, the right of withdrawal from the contract within 14 calendar days from its grant. The user may exercise their right to withdraw from this contract by sending the corresponding notification through the Partner Platform. Notwithstanding the foregoing, in the event that PAY AREA had transferred the funds corresponding to the payment transaction to the beneficiary, the latter may not exercise the right of withdrawal, even though the aforementioned period of 14 calendar days has not yet elapsed. Immediately after
Upon receiving the notification of withdrawal, PAY AREA will make available to the user in his payment account, any amount that he has received from him, except for the funds corresponding to the payment operation that have already been transferred to the beneficiary.
13.5. PAY AREA may modify the conditions stipulated in this contract at any time. In the event that the user has the status of consumer, PAY AREA must previously notify the user of said modification, expressly, through the Partner Platform, two months prior to the effective date of the modification. , in which case the user can terminate this contract immediately and at no cost before the modifications come into force. The user will be considered to have accepted the modification if after the aforementioned period has elapsed, he has not notified PAY AREA, through the Partner Platform, of his refusal to accept the modification.
14.- Commissions and expenses
14.1. By virtue of the agreements reached between PAY AREA and the entity that owns the Collaborator Platform, PAY AREA will not pass on to registered users of the Collaborator Platform any commission or expense for the provision of payment services, or for the management of collection of the amounts corresponding to the return of your investments.
15.- Notifications and claims
15.1. At any time in the contractual relationship, the user who has the status of consumer and so requests will have the right to receive on paper, the contractual conditions of this framework contract, as well as the legally required information in relation to the payment operations carried out.
15.2. PAY AREA has a Customer Service Service (SAC), in accordance with the obligations set forth in Order ECO / 734/2004, of March 11, on Customer Service Departments and Services and the Customer Ombudsman of the Financial Entities, whose purpose is to attend and resolve both complaints and claims made by clients of the PAY AREA in relation to the provision of payment services. Users can direct their complaints and claims to the Customer Service or contact said service through the postal address that appears in the heading or by email firstname.lastname@example.org. The use of computer, electronic or telematic means must comply with the requirements set forth in Law 59/2003, of December 19, on electronic signature. The SAC must attend and resolve the complaints and claims submitted by users within two months of their presentation at the Customer Service. The procedure for resolving complaints and claims is described in the Customer Service Operating Regulations, which are available to users on the PAY AREA website. Only in the event that the claim presented to the PAY AREA Customer Service was rejected, or a period of one month had elapsed without the aforementioned Customer Service having notified the user of its express resolution, the user You can file your claim with the Bank of Spain's Market Conduct and Claims Department at the following address: calle Alcalá 50, 28014 Madrid, or at the following email address: email@example.com.
16.1. PAY AREA may assign, totally or partially, this contract to any other company in its group or to third parties without the prior consent of the user. The transferee entity
It must be an entity authorized to provide, at least, the same payment services that PAY AREA can provide.
17.- Privacy and data protection
18.- Legislation and jurisdiction
18.1. This contract is subject to Spanish law and, within it, by the principles and rules of Common Civil Law, without reference to the rules of conflict of laws or to the rules or principles of Foral Law, as well as the rules contained in Law 16/2009, of November 13, on payment services, Royal Decree 712/2010, of May 28, on the legal regime of payment services and payment entities, Order EHA / 1608/2010 , of June 14, on transparency of the conditions and information requirements applicable to payment services, as well as the other Spanish regulatory provisions that are applicable to the provision of payment services.
18.2. In those cases in which current regulations provide for the possibility for the parties to submit to a specific jurisdiction, PAY AREA and the user, expressly waiving any other jurisdiction that may correspond to them, submit to the Courts and Tribunals of the city of Soria, unless another mandatory jurisdiction is applicable by law, in which case the parties expressly submit to that jurisdiction.
18.3. The regulations on transparency and protection of the user of payment services, which are applicable to users of PAY AREA, are listed below:
- Law 16/2009, of November 13, on payment services.
- Royal Decree 712/2010, of May 28, on the legal regime of payment services and payment entities.
- Order EHA 1608/2010, of June 14, on transparency of the conditions and information requirements applicable to payment services.
- Order EHA / 1718/2010, of June 11, regulating and controlling the advertising of banking services and products.
- Order ECO / 734/2004, of March 11, on customer service departments and services and the customer ombudsman of financial institutions.
- Bank of Spain Circular 6/2010, of September 28, on advertising of banking services and products.
- Law 7/1998, of April 13, on the General Contracting Conditions.
In the event that users have the status of consumers, the following rules will also apply:
- Royal Legislative Decree 1/2007, of November 16, which approves the Consolidated Text of the General Law for the Defense of Consumers and Users and other complementary laws.
- Law 22/2007, of July 11, on distance marketing of financial services for consumers.
• Email: firstname.lastname@example.org
• Website address: https://www.payarea.com
• Bank of Spain Registry No. 6869: http://app.bde.es
1.-Information for users
In accordance with current legislation on the protection of personal data, we inform you that the data that you expressly consent to share with us, or that you may provide us in the future, will be processed by Pay Area, as data controller, with the purpose of processing and executing payment and collection management services and identifying you
Purpose of the data:
- Process and execute the payment services and fulfill the rest of the functions provided for in the contract.
- Process and execute payment and / or collection orders through the websites accepted by the user.
- Comply with the legal obligations to which Pay Area is obliged, such as those derived from the regulations on the prevention of money laundering and the financing of terrorism.
- To carry out surveys on the quality of the services we offer, as well as to carry out statistical actions.
- To be able to improve the use you make of our website, of the websites with which Pay Area collaborates to offer payment services and identify you.
Pay Area will keep the data provided as long as the contractual relationship that motivated its treatment is maintained or, where appropriate, as long as the recipient does not exercise their right to suppress or oppose the treatment, and even later in order to meet the responsibilities of the treatment of data could be derived.
- Execution of the contract of payment services and / or mandate.
- Compliance with legal obligations for administrative, tax and accounting management.
- Express consent of the interested party.
You expressly consent that your data may be communicated or transferred by Pay Area to:
(i) To the company / s owner / s of the Partner Platform with whom Pay Area has reached an agreement to provide payment and / or collection services.
(ii) To the beneficiaries of payment / collection services.
(iii) Public bodies or regulatory bodies of the financial sector, based on compliance with legal obligations to which Pay Area is subject, such as:
to. Service for the Prevention of Money Laundering and Monetary Offenses (SEPBLAC).
b. Bank of Spain.
c. National Securities Market Commission (CNMV).
(iv) to subcontractors and external service providers whose intervention is necessary for the provision of services.
Pay Area informs you that credit institutions and other payment service providers as well as payment systems and related technology service providers to which the data is transmitted to carry out money transfer operations, may be bound by legislation. of the State where they operate, or by Agreements concluded by it, to provide information on the operations to the authorities or official bodies of other countries, located both inside and outside the European Union, within the framework of the fight against the financing of terrorism and serious forms of organized crime and the prevention of money laundering. Where appropriate, Pay Area will adopt the necessary legal measures.
You may object to the processing and transfer of personal data provided for in this paragraph under the terms provided by law.
Obtaining the data
You undertake and oblige to immediately notify Pay Area of any modification of your personal data so that the information contained in its systems is updated at all times, is truthful and does not contain errors.
In the event that the data provided refers to individuals other than you, you state that you have informed and obtained their prior consent for the processing of your data in accordance with the purposes set forth in this clause.
Unless expressly stated otherwise at the time of collecting them, all personal data collected through the web or by any other means are mandatory, as they are essential elements for the formalization, maintenance, development, compliance and / or control of the business relationship, or where appropriate, for the assessment of your request, so that failure to provide them will lead to the impossibility of formalizing the aforementioned relationship or, where appropriate, the automatic denial of your request.
Rights of the data holders
You have the rights of access, rectification, deletion, opposition, limitation to treatment, portability and to file any claims that are appropriate to your right by going to the corresponding control authority. To exercise such rights, you may do so by sending a signed written communication attaching a copy of your national identity document or any other documentation that identifies you:
1. Sending a signed written communication attaching a copy of your national identity document or any other documentation that identifies you to:
Las Camaretas Business Center, Calle N, nº 6, 4th floor, Golmayo Soria Attention Delegate for Data Protection
2. By email to the address privacy @ pay area.com from the address used to register.
In any case, if you have any questions regarding the data processing we carry out, do not hesitate to send us an email to email@example.com
Pay Area informs you that it has implemented the necessary technical and organizational security measures aimed at guaranteeing the security of your personal data and avoiding its alteration, loss, treatment and / or unauthorized access, taking into account the state of technology , the nature of the stored data and the risks to which they are exposed, whether they come from human action or from the physical or natural environment. Despite this, you should be aware that Internet security measures are not foolproof.
2.- Cookies policy
What is a cookie
A cookie is a small information file created by the Website that is visited and that saves information on the user's computer to provide access to the different functions.
The information to which we have access through cookies allows us to personalize services based on your interests, but, in no case, do our cookies allow us to obtain personal data, nor can they read data or other cookies that exist in his team.
How are cookies rejected?
You can prevent the use of our cookies on your computer through the corresponding option on your browser (help function), but in this case you will not be able to enjoy the facilities and customizations in the services that cookies allow and we even inform you that it may happen that some of the functions fail.
Types of cookies
We use the following types of cookies on our Website:
(i) - Measurement cookies: They allow to quantify the number of users and thus carry out the measurement and statistical analysis of the use they make of the services offered in order to improve the offer offered to users.
(ii) - Identification cookies: They allow the user to identify and authenticate himself in his successive visits to the Website and access the authorized content.
(iii) - Load balancing cookies: Load balancing is a technique that allows the handling of requests from a web server to be distributed among a set of standby machines instead of just one. The cookie can be used to identify the backup server to which the load balancer will correctly redirect requests.
(iv) - Multimedia player cookies: They are used to store the technical data necessary to reproduce video or audio content, such as image quality, network connection speed and temporary storage parameters.
How to modify cookie settings
You can restrict, block or delete cookies from any website, using your browser. In each browser the operation is different, the 'Help' function will show you how to do it. We indicate below the links to the support services of the different providers of web browsers, in which it is indicated how to Delete, enable and manage cookies:
Internet Explorer: windows.microsoft.com/es-xl/internet-explorer/delete-manage- cookies # ie = »ie-10 ″
FireFox: https://support.mozilla.org/es/ track-preferences
Chrome: support.google.com/chrome/answer/95647?hl=»es »
3.- Notification of changes
In the same way, as a user you must notify us of any modification that occurs in the data you have provided, responding in any case to the veracity and accuracy of the data provided at all times.