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KYC process

KYC process

To comply with international regulations against money laundering and terrorist financing, KYC procedures must be implemented in the first stage of any business relationship with a new client. Our KYC process collects, analyzes and verifies identification information and documents for the purpose of identifying and verifying that customers are who they say they are.

During this process you must:

Provide us with your personal identity data.
Tell us your place of birth and habitual residence.
Complete additional information about your marital status.
Attach your identity document.

Graphic images of the process

Status of your account

As you provide the data and documentation, your account will evolve through different states:

KYC1

KYC process pending or in validation.

You cannot deposit funds.
You cannot invest.
You cannot withdraw funds.

KYC2

KYC process completed and validated.

You can deposit funds.
You can invest.
You cannot withdraw funds.

KYC3

Bank account associated with your wallet.

You can deposit funds.
You can invest.
You can withdraw funds.

Your personal identity data

What information do we request from you?
  • Name: as stated in your identity document
  • First Last: as stated in your identity document
  • Middle Last: as stated in your identity document
  • Gender: Male or female
  • Date of birth
  • Nationality

Place of birth and habitual residence

What information do we request from you?

Habitual residence

  • Country
  • Province
  • Location
  • Postal Code
  • Address
  • Floor / Stair / Door

Place of birth

  • Country
  • Province
  • Location

Additional Information

What information do we request from you?
  • Civil status: according to the choice of marriage regime and name of the spouse
  • Profession
  • Activity
  • Origin of funds to invest
  • Average monthly income volume
  • If you are a person with public responsibility

Identification document

What documents do we request from you?
  • If you are Spanish the National Identity Document (DNI) in force.
  • If you are a foreigner, your passport and a document showing your NIE (Foreigner Identity Number):  Valid documents are the Union Citizen Registration Certificate or the Foreigners Identity Card.

Additional documentation

May we request additional information from you?

Yes, it is possible that depending on your nationality, your place of residence and / or the funds you invest, we will request documentation that will consist mainly of:

Proof of your financial situation and / or source of funds.

To validate your financial situation or source of funds, you must attach any of the following documents:

  • Document presented to a state authority (eg Last income tax return, etc.).
  • Document issued by a financial institution (eg account statement, bank receipt, etc.).
  • Document issued by a company or a professional (eg, duly signed Accounting Certificate, duly signed and stamped Payroll, etc.)
Proof of your habitual residence.

To verify your habitual residence, you must attach any of the following documents:

  • Invoice from a supply company: bill for water, electricity, gas, landline, internet ... mobile services are not valid.
  • Document issued by a financial institution: account statement, bank receipt, mortgage receipt, etc.
  • Document issued by a state authority: Proof of the electoral roll, correspondence from an authority regarding the payment of benefits (eg pension, unemployment, housing subsidy, tax notification, etc.)
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